TRAVELOKA — Works
Associate Product Manager, 2018–2020
ABOUT THE ORGANISATION - Traveloka is one of Southeast Asia’s fastest-growing travel tech companies and Indonesia’s first unicorn, valued at over USD 1 billion - Currently expanding across Malaysia, Thailand, Philippines, Vietnam, Singapore, and Australia, providing airline ticketing, hotel booking, and a growing range of travel and lifestyle products and services WHAT I DID - Assigned to the International Train and Airport Transfer business unit, handling agile, fast-paced end-to-end product development and post-improvement - As the “hub” combining business, technology, and design perspectives, I drove initiatives with cross-functional teams across Product Design, Software Engineering, Data Analytics, Business Development, Customer Operations, Marketing, and Revenue Growth Management - Developed products to address users’ pain points while meeting the company’s profitability goals with resource-constrained engineering teams by applying the design thinking framework throughout the product cycle - Built vision and mission, proposed strategic initiatives, executed on a prioritized roadmap, established partnerships with external parties, conducted in-depth user research, oversaw implementation, ensured timely deliverables, and collaborated with diverse stakeholders